Read more about the article Mapping customer requirements and behaviours in retail energy and financial services: what differs

Mapping customer requirements and behaviours in retail energy and financial services: what differs

Delivered as part of 'The discovery, assessment and use of evidence in regulatory and competition law decision making', Annual Competition and Regulation Conference 2018

Continue ReadingMapping customer requirements and behaviours in retail energy and financial services: what differs
Read more about the article Consumer interests: what we are doing, what we have discovered so far, and what questions does this raise for regulators?

Consumer interests: what we are doing, what we have discovered so far, and what questions does this raise for regulators?

Delivered as part of 'The discovery, assessment and use of evidence in regulatory and competition law decision making', Annual Competition and Regulation Conference 2018

Continue ReadingConsumer interests: what we are doing, what we have discovered so far, and what questions does this raise for regulators?